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Job Description
Taaleem is committed to safeguarding and promoting the welfare of children. We hold ourselves to a high standard of effective practices in relation to child protection and we are committed to safeguarding and promoting the welfare of children. We expect all staff to share this commitment.
Key Responsibilities:
- Manage the needs of the end user against those of any service providers
- Ability to deal with hardware issues and software installation
- Managing help desk requests
- Confidently with Teacher and Staff Tech support
- Managing iOS Devices and iOS Server
- Giving desktop support/ trouble shooting to all members of the school community.
- Managing IT Equipment including laptop trollies, CT labs, whole school facilities such as Auditorium, PD rooms, Boardrooms etc.
- Printer management including the re-ordering of consumables
- Undertake computer rebuilds when appropriate
- Set up and removal of IT equipment (Assemblies, presentations, training etc.)
- Other duties as reasonably expected
Skills Description
Education: Bachelor degree in Information Technology or equivalent degree
Experience: A minimum of 2 years working in a similar field
Competencies:
- Knowledge and understanding of all IT issues in school.
- Regular updates should be part of the day-to-day role and being aware of them is essential.
- The ability to communicate with all staff is important especially when dealing with technical issues that may affect the day-to-day practice.
- An ability to assess the school hardware and keep stock in as good a working condition as possible so that the SLT can plan for replacement is essential.
Attributes:
- Outstanding Communication and organization skills
- Good interpersonal skills
- Calm and diplomatic
- Ability to think about ways to improve communication for support
Job Details
Job Title
IT Support
Job Country
United Arab Emirates
Job City
Dubai
Job Role
Administration
Employment Type
Contract
Position Code
ADM-068
Preferred Candidate
Career Level
Mid Career
Greenfield International School
At Greenfield International school we pride ourselves on being more than just a school. We are a community of children, young people, educators and families who all play special and unique roles in making GIS the amazing place that it is.
Greenfield International School, a member of the highly regarded Taaleem group and accredited by the Council of International Schools, opened its doors in 2007. We are fully authorised as an International Baccalaureate Continuum World School and offer the IB Curriculum from Kindergarten through to Grade 12. We are one of only a few schools in Dubai who offer our students two pathways in the senior school, both the IB Career-related Programme and IB Diploma Programme.
As a new member of our community, you will immediately notice that we are a true international school, rich with cultural diversity. Our students come from over 80 different countries and we are immensely proud of how they show respect for their individual heritage. Through the values of the IB, they also work together as true global citizens. On a daily basis they demonstrate to us that they are respectful, open-minded and tolerant, and place great value on their education.
As committed IB practitioners, our staff at Greenfield International School are experienced international educators and the driving force behind the school’s academic and pastoral success. Our classrooms are vibrant student-centred environments where inquiry-based approaches are balanced with direct teaching. Our teachers actively strive to encourage children’s natural curiosity and love of learning both inside and outside the classroom. They take great care to support each child’s social and emotional growth and encourage them to apply their learning in such a way that has a positive impact on the world.
Greenfield understands that not only we want every student to reach their potential academically, but we also strive to provide the chance for children to flourish in all areas. We provide a rich offering of Extra Curricular Activities (ECAs), music, the arts and both social and competitive sports teams. With support from our passionate and talented staff, many students achieve regional and even national success while others embrace the opportunity to explore their passions, learn something new and have a lot of fun!