Receptionist

Taaleem is committed to safeguarding and promoting the welfare of children. We hold ourselves to a high standard of effective practices in relation to child protection and we are committed to safeguarding and promoting the welfare of children. We expect all staff to share this commitment.

All successful applicants must be willing to undergo enhanced child protection screening appropriate to the post, including various background checks including, receipt of high-quality references, proof of relevant qualifications, identification and police checks, including overseas checks. No member of staff will be able to start until these checks are complete and this process takes, on average, a month. 

As part of our founding team, you will play a pivotal role in building a vibrant and inclusive community where the learning of every individual is at the heart of daily life. Guided by the Harrow values, our staff will create an environment in which every pupil is nurtured, challenged, and empowered to achieve their very best.

Harrow International School Dubai is looking for a warm, professional, and highly organised School Receptionist to be the welcoming face of our school. If you enjoy working in a dynamic environment and delivering excellent customer service, we’d love to hear from you!

Key Responsibilities:

• Welcome visitors to the school and register them, following student protection procedures
• Operate the school switchboard
• Respond to telephone/email enquiries from parents and public
• Receive parcels and deliveries; ranking outgoing post and arranging special deliveries when necessary
• Use Microsoft packages, particularly Word and Excel, to help support the school’s administrative team
• Assist with all administrative duties such as photocopying, filing, etc.
• Assist in locating students when reported “missing” from class
• Understand data protection and confidentiality
• Create and distribute the school’s daily briefing
• Work to deadlines in a calm and confident manner when under pressure
• Assist with school events such as Parent Open Days and School Performances.
• Carry out any such task as shall be deemed necessary to the smooth running of the school.
• Perform any other duty upon request

Education: Good general education appropriate to the post.

Experience:   A minimum of 2 years working in a similar field

Competencies:

• Excellent command of the English language, both written and verbal.
• Excellent telephone manner.
• Highly organized.
• Experienced in Microsoft.
• Good-natured.
• Well-groomed and courteous
• Understanding of general reception tasks with excellent customer facing skills.

School Values and Behaviours

All staff are expected to conduct themselves in line with the school’s values which are: Courage, Honour, Humility and Fellowship. While the School’s values set out what matters most to us, the behaviours below are intended as a shared set of expectations to refer to, and standards to aspire to, in our dealings with others. They are the practical application of our values.

COURAGE

• We remain optimistic and purposeful in a disrupted world.
• We take responsibility for our decisions, even the hard ones.
• We always challenge poor behaviour in ourselves and others.
• We are open to new ideas, and seek fresh challenges.

HONOUR

• We keep our promises.
• We act with integrity – doing the right thing, even when it is difficult or when no one is watching.
• We respect and value our traditions whilst setting them in the context of today.

HUMILITY

• We work hard to serve others within the School and across our wider communities where possible putting their interests before our own.
• We give and seek honest and appropriate feedback, reflect on our failures and learn from them.
• We support each other through challenges and whatever the outcome, we celebrate those that took part. 

FELLOWSHIP

• We respect each other and value our differences, knowing that we are more effective and more resilient working together.
• We are kind and inclusive; we value the contribution that each of us makes.
• We role model the behaviours that we would like to see in others; we ask only of others what we would be prepared to do ourselves.

Equality, diversity and inclusion are values that are important to us at Taaleem. We believe in diversity of thought and actively welcome everyone regardless of their background to bring their valuable and relevant skills to our community.

Note: It is an offence to apply for the role if you are barred from engaging in regulated activity relevant to children.

This advertisement is posted on behalf of Harrow International School Dubai which is part of the group owned by Taaleem Holdings PJSC and independently operated under a licence to use the Harrow School brand. For further details of the relationship, please see the relationship statement on the harrowdubai.ae website. Accordingly, applicants should be aware that the employer will be part of Taaleem Holdings PJSC’s group and under its control and not Harrow School.