HR Officer

Primary Job Purpose:
To provide an effective, efficient and empathetic people-related HR support function in the school, and to be the key point of contact for new, current, and exiting staff in relation to all employment matters. To provide expert advice and guidance to School Leadership on managing HR issues.

Key Relationships (Internal and External): All school-based staff, Central Office HR Department, Taaleem HR Advisors network, external agencies and regulatory bodies.

Key Accountabilities:
• Be the primary point of contact for all school staff on HR issues, including (but not limited to); contracts, employment terms and conditions, payroll, housing, HR policies, leave and entitlements.
• Be responsible on updating CTC and Benefit tracker.
• Manage the Onboarding process for all incoming staff, including pre-employment communication to ensure new starters are aware of the requirements for their role and for working and living in the UAE, liaising with IT for relevant systems / email set-up and processing staff ID cards.
• Coordinate new starter inductions in school for all new staff – teaching and non-teaching, and ensure communication takes place pre-employment
• Coordinate visa, work permit and KHDA/ADEK applications, renewals and cancellations and related processing for new staff, ensuring they are aware of the requirements, and avoiding fines or penalties for non-compliance. Responsible for compliance and ensuring all staff have valid contracts, passports, visas, EIDs etc tracked through HRMS system
• Ensure the school’s recruitment activity is in line with the staffing budget headcount and Company Recruitment Policy and work closely alongside the CO Recruitment Manager. Arrange interviews and track candidates for teaching roles and provide regular updates to CO and Principal. Source and shortlist candidates for non-teaching role as required
• Create and issue offer letters, contracts, contract renewals and amendments and associated documentation in line with company-wide terms and conditions and policies
• Coordinate the school’s probationary, performance review and appraisal cycles to support school leadership in achieving a high-performance culture, and advice School Leaders on correct 
adherence, timelines and expectations
Manage Life and Health Insurance applications, renewals, cancellations and associated 
management for all school staff in line with processes and guidance from Central Office HR
• Conduct pre-employment due diligence checks for all staff in accordance with the Recruitment Policy and Child Protection Guidance, including references and suitability/police clearances and ensuring appropriate follow-up based on the results
• Management and reporting of staff time and attendance, including managing the time and attendance systems and escalation of leave and attendance issues to School Leadership
• Support School Leaders with investigations and disciplinary management of staff, ensuring accurate records of cases are kept within confidential staff files
• Responsible for issuing NOCs, and other relevant staff letters (e.g. Bank, Government, Immigration etc.)
• Professional development – monitor, book and track PD for school staff and provide reports as
requested by the Heads of School, Principal and Central Office HR
• HR KPIs - collate people metrics based on HR KPI requirements and provide reports as required by
Central Office, including but not limited to absence, turnover, PD, recruitment activity, disciplinary and performance management cases.
• Keep the school’s organisation chart up to date and ensure that Central Office are aware of any changes
• Process exiting staff as leavers and ensure all associated exit procedures are completed, including calculations of full and final settlements, visa cancellations and Housing procedures

Commitment to Safeguarding and Child Protection:
Taaleem is committed to safeguarding and promoting the welfare of children. At Taaleem, we hold ourselves to a high standard of effective practices in relation to child protection, and we are committed to safeguarding and promoting the welfare of children. We expect all staff to share this commitment. Successful applicants will be subject to various background checks including receipt of references, proof of relevant qualifications, identification, and police checks, including overseas checks

Person Specification:
Education: Bachelor’s Degree holder, recognized HR Qualification and/or professional accreditation is preferred.

Experience: At least 2 years’ experience in a supportive HR role, understanding of UAE Labour Law preferred but not essential. Knowledge of HRMS an advantage

Competencies:
• Accuracy and attention to detail
• Competent using IT systems, including Microsoft Word/Excel/Outlook, and ideally HRMS
• Strong organisational and prioritization skills
• Diplomatic and empathetic; able to deal with sensitive, personal information and issues in a confidential and supportive manner
• Able to provide high quality and reliable support and guidance
• Ability to keep abreast of changes in the law or company policy

Attributes:
• Strong communication skills
• Proactive
• Solutions focused
• Empathetic
• Organised