Admission Assistant

Taaleem is committed to safeguarding and promoting the welfare of children. At Taaleem, we hold ourselves to a high standard of effective practices in relation to child protection, and we are committed to safeguarding and promoting the welfare of children. We expect all staff to share this commitment. Successful applicants will be subject to various background checks including receipt of references, proof of relevant qualifications, identification, and police checks, including overseas checks. 

Job Purpose:

• Post-holder will work closely with the Admissions Manager to provide a professional and high-quality admissions service to all enquirers, applicants and their families, both from the UAE and abroad.
• The Admissions Assistant works collaboratively to deliver a high-quality standard of support, ensuring that services are efficient and effective. The post-holder will provide administrative support to ensure that procedures are adhered to, and specific projects are effective.
• This is a busy and varied role involving daily communication with academic staff, pupils and visiting families. The post-holder needs to work well under pressure, to have excellent organisational skills, to demonstrate good use of initiative and to have the ability to multi-task and prioritise. A collaborative and coherent approach is essential to ensure that, regardless of circumstances, the team is fully conversant with processes and procedures and able to contribute effectively to any activity within the team.
• The post-holder will be dealing with enquiries, making appointments and conducting interviews and testing as appropriate on a daily basis. The post-holder will need to support the team at all times.
• The Admissions Assistant must understand and practice all aspects on the Admissions Manager role so she can cover this position when the Admissions Manager is not available.

Person Specification
Education: Hold a relevant degree
Experience: 2-3 years’ experience in Customer Service Sales ideally in a service provider industry.
Experience of the Education sector preferred but not essential.
Competencies:
Effective communicator at different levels, both orally and in writing
Ability to form effective customer relationships and close sales.
Interpersonal skills, able to operate in a multi-cultural environment.
Solid time management skills, the ability to multi-task and cope with peaks of demand.
Computer literate, proficient in excel and able to navigate all social media platforms.
Written and Spoken Arabic is desirable.
Attributes:
Results driven.
Tenacity
Closing ability
Attentiveness, able to listen effectively and ask questions.
Resilient, able to work under pressure